Cancellation policies vary depending on the time and rate. Below is a basic cancellation policy that applies when a cancellation policy is not mentioned in the booking form or on the online booking site.

All customer complaints will be resolved through negotiation. If a mutual agreement cannot be reached, either party has the right to bring the matter to the competent government authority for resolution.

The following conditions are provided to help customers understand how we protect personal information and privacy rights when information is submitted to our website. Please read this privacy policy carefully before submitting any data.

These terms and conditions apply to hotel bookings provided by us as a service provider. By making a payment, you agree to these terms and conditions.

PURCHASING GUIDE

All products and services transacted on the website Dalatwonderresort.vn are delivered in the form of electronic documents (such as hotel e-vouchers or hotel confirmations) via the email address provided by the buyer during the transaction on Dalatwonderresort.vn.

General policies and regulations